shipping policy

Shipping Policy – Vitalize +

At Vitalize +, we are committed to delivering your orders safely, quickly, and reliably.

🚚 Order Processing Time

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  All orders are processed within 1–2 business days (excluding weekends and public holidays).
  
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  Orders placed after business hours will be processed the next working day.
  
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  Once your order is shipped, you will receive a confirmation email with tracking details (if applicable).
  

📦 Delivery Time

Estimated delivery times:

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  Standard Shipping: 3–7 business days
  
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  Remote Areas: 5–10 business days
  

Delivery times may vary depending on your location, local courier service, or unforeseen circumstances such as weather conditions or logistics delays.

💳 Shipping Charges

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  Shipping fees are calculated at checkout based on your delivery location and order size.
  
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  Free shipping promotions may apply during sales or special offers.
  

📍 Shipping Coverage

We currently ship across:

✅ Nationwide / Pakistan-wide shipping (edit if different)

❌ International shipping not available at this time

(Let me know if you ship internationally and I can update this.)

🔍 Tracking Orders

Once shipped, customers will receive:

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  A tracking number (when available)
  
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  Courier service details
  

You can use the tracking information to monitor delivery progress.

⚠️ Delayed or Missing Orders

If your order does not arrive within the estimated delivery time:

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  Please allow an additional 1–2 business days for courier delays.
  
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  Contact our support team if you experience extended delays.
  

📧 Email: support@vitalizeplus.com (replace with your correct email)

📦 Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

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  Notify us within 48 hours of delivery
  
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  Send clear photos of the item and packaging
  

Our team will arrange for a replacement or refund as per our Return Policy.

🏠 Address Accuracy

Please ensure your shipping address is complete and correct at checkout.

Vitalize + is not responsible for delays or delivery failures caused by incorrect or incomplete addresses provided by the customer.

🔄 Order Changes & Cancellation

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  Orders can be modified or cancelled within 12 hours of placement or before shipment processing.
  
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  Once shipped, changes or cancellations cannot be guaranteed.
  

📞 Need Help?

For any shipping inquiries:

📧 Email: support@vitalizeplus.com

⏱ Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM

✅ Thank you for shopping with Vitalize + — delivering wellness to your doorstep!